Last updated: [Jan 27, 2026]
Room to Room Cabinets (“R2Ro”, “we”, “our”, or “us”) is committed to protecting your privacy and handling personal information in a responsible and transparent manner. This Privacy Policy explains how we collect, use, store, and protect information provided through our website and related services.
By using our website, creating an account, submitting a form, or placing an order, you agree to the practices described in this policy.
Information We Collect
We may collect personal and business information, including but not limited to:
· Name, company name, and contact details (email address, phone number)
· Billing and shipping addresses
· Account login information
· Order details, drawings, dimensions, and specifications
· Installer or business credentials when applying for verification
· Communications submitted through forms, email, or support tickets
· Technical information such as IP address, browser type, and device data
We only collect information that is reasonably required to operate our services, process orders, provide support, or improve our website.
How We Use Your Information
Information collected by R2Ro may be used to:
· Create and manage user accounts
· Process orders and generate cabinet drawings
· Communicate order status, updates, and approvals
· Provide customer and installer support
· Verify installer applications and credentials
· Improve website functionality and user experience
· Comply with legal or regulatory requirements
We do not sell personal information to third parties.
Ordering, Drawings, and Accuracy
Orders placed through the R2Ro website are built strictly according to the dimensions, specifications, and drawings approved by the customer or installer.
R2Ro is not responsible for incorrect measurements, specifications, or information submitted by users. Responsibility for accuracy rests with the individual placing and approving the order. Once drawings are approved, changes cannot be made, and custom orders are non-refundable.
Information Sharing
We may share information only when necessary to operate our business, including:
· With service providers involved in payment processing, delivery, or technical support
· With delivery partners for order fulfillment
· When required by law or legal process
All third parties are expected to handle information responsibly and only for the purposes required to perform their services.
Data Storage and Security
We take reasonable steps to protect personal and business information from unauthorized access, misuse, or disclosure. Data is stored using secure systems and accessed only by authorized personnel.
While we implement safeguards, no system can guarantee complete security. By using our website and services, you acknowledge and accept this risk.
Cookies and Website Analytics
Our website may use cookies or similar technologies to improve performance, analyze traffic, and enhance user experience. Cookies do not provide access to personal information unless voluntarily submitted.
You may adjust browser settings to disable cookies, though this may affect website functionality.
Third-Party Links
Our website may contain links to third-party websites or services. R2Ro is not responsible for the privacy practices, content, or security of external sites. Users are encouraged to review the privacy policies of any third-party websites they visit.
Limitation of Liability
R2Ro is not liable for any loss, damage, or claim arising from the use of our website, services, or information provided, except where required by applicable law.
Use of the website, ordering system, and related services is at your own discretion and risk.
Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us. Certain information may need to be retained for legal, accounting, or operational purposes.
Changes to This Policy
R2Ro may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of the website after changes are posted constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us through our support page
